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bulletHow do I add a page using a template?
bulletAfter I add a page with a template, I don't see any navigation (buttons/banners/etc.) or it says the feature is not available.  Why?
bulletI just purchased a theme with a template and can't find the template.  Where is it?
bulletI am using the Create New Web option and can't find a template to use with the theme I just bought.
bulletThe page is too wide and I can't seem to get it to re-size.

After reading the information contained on this page, you still cannot get a template to work, this method is a sure-fire way to get the template to work!

 

The following code is required to send a problem report to us.

Code: 1002.

PLEASE look through this FAQ before sending us a problem report.  Chances are, your question is already answered here.

Of course, we still get NUMEROUS questions that are already answered here.  When that happens, will simply direct you back to this page.  If this happens to you, please don't be upset.  Save yourself (and us) an extra step...

Please CHECK THIS FAQ FIRST.

 

 

To add a page using a template:

bulletBe sure you are in the FP Editor in FP98 and in PAGE view on FP2000.  If you're not, you will not be shown the template option.
bulletSelect File, New (in both versions of FP) then Page (FP2000 only)
bulletYou will be shown a list of templates.  In the case of the majority of our themes, be SURE you are on the Page tab in FP98 and the General tab in FP2000.
bulletClick on the one you want to use and click OK.

Quite often, themes will look really strange in the editor or in page view (things will not look like they fit correctly or are out of place).  Don't worry!  Look at the page with a browser and you will see that they look just fine.

 

After I add a page with a template, I don't see any navigation (buttons,/banners/etc.) or it says the feature is not available.  Why?

bulletThis is due to the fact that you have not yet added the page to the navigation structure of your web.
FrontPage (both versions) build navigation structures dynamically.  This means that until you add the page to the structure of your site's navigation, FP does not know what buttons, banners, etc. to build for you.  As soon as you add the page to the web structure, you will see these elements in page view (or the editor in FP98).
BTW, this is why with large webs (lots of pages) it takes so long for FP to update the web structure.  It's actually creating all of the graphical elements for ALL of the pages that need them.
Caveat: When you only have one page (like when beginning a new web), even after adding the page in the navigation view, you will still not see any navigation buttons.  This is due to the fact that there is nothing to navigate to yet.  After you add the second page and place it in the navigation, you will see the buttons.

 

I just purchased a theme with a template and can't find the template.  Where is it?

bulletDepending on your version of FrontPage:
bulletIn FrontPage 98, it's on the Page tab when you choose File/New in the editor  (see "FYI" below for more info)
bulletIn FrontPage 2000, it's on the General tab when you select File/New/Page when in Page View.
bulletIn both cases, be sure you are looking for the correct name (they are in alphabetical order and with a long list of themes, it can sometimes be difficult.  In our case, all of our templates start with "KEP".  So, for example, instead of looking for "FS Blue", you would look for ours as "KEP FS Blue".
bulletFYI:
Templates in FrontPage 98 (see below for FP2000) must be located in a directory (folder) called Pages which is located under the directory where you installed FP.  If you did not select the default directory when you initially installed FP, you may have to manually move the template directory.
bulletIf you do have to move it, here's the procedure:
bulletSearch for the directory that the new template was installed into.  To do this, search for "kep*.tem" (do not use the quotes).
bulletWhen you find it/them, move them to the Pages directory under the directory where FP98 is installed.
bulletIf you are running FP98 at the time, CLOSE IT.
bulletNext time you open FP98, you will see the template.
bulletIn FP2000, templates must be located in:
bulletWINDOWS\Application Data\Microsoft\FrontPage\Pages\kep*.tem
(all of our themes start with kep, then the theme name (abbreviated) and a ".tem").
bulletYou may use the same procedure as above to move a template.
bulletIn some cases, if some MS software has been installed on your machine prior to installing FrontPage (MS Office being the most notable), it will change where themes and templates are installed.  In these cases, you should use the above procedures and move the template and/or theme directories to where the existing ones are located.
bulletIn FrontPage 2002, templates should be located in:
bullet\Program Files\Microsoft Office\Templates\1033\Pages
bulletIn FrontPage 2003, templates should be located in:
bullet\Program Files\Microsoft Office\Templates\1033\Pages11

 

 

I am trying to create a web from scratch and can't find the template to create it.

bulletWe do not include WEB templates with most of our themes; only PAGE templates.
bulletWe do this because most web templates we've seen create a bunch of pages you don't really want anyway and they really don't make creating a web much easier than a page template.
bulletAdditionally, if you forget to remove an unnecessary page, your site looks pretty foolish with a page devoted to someone else's pet (especially when your site is selling a product).

 

I am using the Create New Web option and can't find a template to use with the theme I just bought.

bulletThis is because, to date, we have never done a web template.  We only supply PAGE templates with our themes.
bulletWe realize that some people do create new webs using a theme they just purchased.  We tried the same thing in the past (before we started doing themes) using a web template.  Honestly, we HATED it.
bulletWe hated the fact that we forgot to remove the page we did not wish to use and they were included in the web we published.  It really looks pretty stupid for a business website to have a page devoted to "my pets".  Of course, that was our fault for not getting rid of the page but, like most beginners, we didn't know any better.  We don't want that to happen to anyone else.
bulletWe found it more work to get rid of the extra pages or change their titles.  The page title is especially easy to forget because it's not readily accessible in FrontPage.  Nothing instill more confidence than a page about how great your work is and how much attention to detail you pay with a page heading of "My Vacation Pictures".
bulletSo, for the above reasons and a few more we won't bore you with, we do not do WEB templates; only PAGE templates.

 

The page is too wide and I can't seem to get it to re-size.
bulletThis is probably due to one of two things (which are actually the same thing)
bullet9 times out of 10, this happens on the top level page (index or default.htm) of your web.  it's due to the fact we include the navigation structure for the next/back/etc. buttons at the bottom of most pages.  If it's not being used (due to no other pages being on the same level), FP tends to stretch the template.  Simply delete the back/next/etc. placeholder text at the bottom of the page.
bulletThis can also occur if you have too many top level pages.  You can do one of three things.
bulletDecrease the number of top level pages.
bulletDelete the top level navigation structure (be sure to place filler.gif in the table cell after deleting the structure or Netscape will show a blank area)
bulletChange the table cell property to allow the buttons to wrap by removing the check from the No Wrap box in the table cell property setting.  IMPORTANT: in most of our themes, the area where the top level buttons are will not look right if you do this because the area is made to only be high enough to accommodate one row of buttons.  Only in a few of our templates will this procedure yield the desired results.

 

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