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For information about other aspects of FrontPage,
please use the links to the left.
| The following code is required to send a problem report to
us.
Code:
1002.
PLEASE
look through this FAQ before sending us a problem report.
Chances are, your question is already answered here.
Of course, we still get NUMEROUS questions that are already answered here. When that happens, will simply direct you back to this page. If this happens to you, please don't be upset. Save yourself (and us) an extra step...
Please CHECK THIS FAQ FIRST. |
My
navigation buttons do not line up. Usually the bottom button is
misaligned. Why does this happen and how can I fix it?
 | Often, FrontPage components will not all "line up";
usually when they are in a table (like the navigation bars here).
Example: the last button in a navigation bar will be off center. |
This is NOT due to the template. This
is a known bug (feature?) introduced by FrontPage 2000.
If this happens, you can fix it easily. Just follow
these directions.
| Click on the offending component so it is selected. |
| Click the HTML tab at the bottom of the Page View. |
| What will be highlighted is something that starts with
"<webbot bot" and ends with "Target=(something)>". |
| Whatever follows it (a tag, a word, whatever) will have
spaces
between it and the closing webbot tag; even if it looks like a
carriage return (so there appears to be nothing else on the line),
they're THERE! Just "close the gap" between the
"close tag"
character (>) and whatever follows it. You do NOT
need any
spaces or, for that matter, a carriage return! |
| REMOVE THOSE SPACES! |
| Save the page. |
From then on, the page you edited will not change and the
spaces will not return.
You must do this each time it occurs in a new page. Even
if you re-save them template, FP2000 likes to put in those spaces!
What versions of FrontPage do your themes work with?
| Unless otherwise noted, our themes work with ALL versions of FrontPage, from 98 all the way to 2003.
|
I
can't find the theme I just installed. Where is it?
| It will be in your theme list.
 | Be sure you are looking for the correct name (they are in
alphabetical order and with a long list of themes, it can
sometimes be hard to locate. In our
case, all of our themes start with "KEP". So, for
example, instead of looking for "FS Blue", you would look
for ours as "KEP FS Blue". |
| In FP2000, Check Tools/Page Options and on the Compatibility
tab, be SURE that all of the dropdown lists are set to
"Custom" and ALL checkboxes are checked. Sometimes
themes do not appear because FrontPage thinks they might not be compatible
with your chosen options. If you change these options, be
SURE to exit and re-start FrontPage. Themes are read when
the program is run and not while it is running. Therefore
your changes will not take effect until the next time you run
FrontPage. |
| FYI:
Themes in FrontPage 98 (this does NOT apply to FP2000...see below
to FP2000 directory location) must be located in a directory
(folder) called Themes located under the directory where you installed
FP98. If you did not select the default directory when you
initially installed FP98, you may have to manually move the theme
directory. If you do have to move it, here's how:
 | Search for the directory that the new theme was
installed into. To do this, search for "kep*.*"
(do not use the quotes). |
| IMPORTANT: if the directory has a ".tem"
extension, it's a template directory. Do NOT move that
to the themes directory. See previous question for where
template directories must be located. |
| When you find it/them, move them to the Themes
directory under the directory where FP98 is installed. |
| If you are running FP98 at the time, CLOSE IT. |
| Next time you open FP98, you will see the theme. |
|
| In FP 2000/2002, the theme(s) must be located in:
| C:\Program Files\Common Files\Microsoft Shared\Themes |
| You can use the same procedure
as above to move a theme into the proper directory. |
|
| In FP 2002, themes are located in:
| \Program Files\Common Files\Microsoft Shared\Themes\
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| In FP 2003, themes are located in:
| \Program Files\Common Files\Microsoft Shared\Themes11\
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Why
can't I simply apply a full screen theme as I do with any other standard
theme?
| This is due to the fact that it IS a full screen
theme!
| A standard theme does not use any graphics that are not
part of the theme itself. They also are not specific to any
particular layout. A full screen theme is designed as a TOTAL
LOOK. This requires the use of extra graphics that
cannot be packaged in the theme setup. They require you to
use a template. |
| Along with specifying a page layout (as the templates
provided with FrontPage do), a template can also specify that a
particular theme or color scheme be used. This is how full
screen themes are delivered to you. |
| You cannot simply apply a full-screen theme to an already existing page as you do with a standard theme. You should follow these steps:
| Create the new page using the template (see above for
the procedure) |
| Open up the existing page. |
| Copy the content area to the newly created page and
save it.
Note: You may either save
it under a new name or have it replace the page you are working on. |
|
|
Can I
change the themes colors?
| In the case of standard themes, you probably can but
in most full screen themes, usually not.
| Be aware, to change the graphics a themes uses,
in FrontPage 98, you have to have the theme editor
installed. In FrontPage 2000 & 2002, the theme editor is
built in but, it does not allow you to re-color graphics; only
text.
| For standard themes, you can usually re-color
the buttons, bullets, banners and divider. However, if
they have a shadow effect, it's going to really be tough due
to the fact the shadow blends from the original color to the
shadow color. Minor color changes will probably work but
not radical changes (like red to blue). |
| In full screen themes, generally you cannot
change the colors. The reason for this is that when we
design buttons, banners, etc., they usually use shadows to
create a "3D" look. These shadows MUST
be drawn on the color they are intended to be used
on. Otherwise they have a different color
"glow" around them. This guideline also
applies to the content area. Usually you cannot change
it's background color either (for the same reasons). |
| For example, if you draw a shadow
effect on white and try and place it on a black
background, the shadow will have a white "halo
effect" and will look VERY out-of-place. |
| The other reason you cannot generally change
colors is because we use
"anti-aliasing". This also makes colors
blend from one to another. Again, minor color changes
will probably work; radical ones will not. |
|
| If you wish to have us redo one of our themes in
a different color or change some of the design, we will be happy
to do so. However, please be aware that it would be
considered a "custom" job at our standard
graphical development rates. Most custom themes take
between 3 and 5 hours to create. |
|
I
see white areas in the Editor (FP98)/Page View (FP2000) where
there should be color (usually in the navigation area).
What's wrong?
| NOTHING!
This is due to a bug in Netscape. In some cases we
have to specify a 1x1 pixel transparent graphic as the
background for a cell. Otherwise, Netscape will not let
the background color under the cell show through (go figure!). |
| Remember, the Editor/Page View is not very
accurate at showing EXACTLY what a page will look like
in a browser. Look at the page in a browser (or preview)
and you will see it looks just fine. |
What's
the difference between a standard and full-screen theme?
| Standard themes
These can be applied to a page (including an existing page)
with little or no changes at all. Just apply the theme
and you're "good to go". They usually consist
of the banner, nav buttons, bullets, quick nav buttons and
divider. |
| Full-screen themes
Have to be applied using a template. Since extra
graphics and special layouts are required, they cannot be
applied to existing pages. With existing pages, the
easiest way to create a page using a full-screen theme is to
use the template to create a new page with the theme and
layout already applied. Then open the existing page and
cut & paste the old content into the new page's content
area. This is more work than a standard theme, but the
resulting look is usually dramatically better than a standard
theme. It also has the added benefit of not looking like
most sites created with FrontPage (or similar website creation
programs). |
Can I
customize one of your themes?
| Sure. Customize to your heart's content.
| If you think that one of our themes will look
better with your own modifications, go for it. As a matter
of fact, we'd like to see it. If you would be so kind, send
us the address of a web page it's on so we can see it. |
|
| If you do decide to customize one of our themes,
please be aware, that we cannot support those modifications. If
they do not work with the template we supply for the particular theme,
we cannot be responsible. Quite honestly, at $11.99 per theme
(presently our most expensive price for a theme), we simply can't
afford to. |
The theme
looks fine in IE but in Netscape there are blank areas. How come?
Can I resell your
themes?
| If you do not have an agreement with us, such as the
folks at PixelMill, absolutely not.
| We work very hard on our themes and just because
someone buys a copy does not entitle them to resell it.
| It would be the same as your buying a copy of
Microsoft Office and selling it over-and-over. You would
receive a "C & D" (cease & desist) very soon
after your practice was discovered. |
|
| Our themes are copyrighted and when you purchase
one, it entitles you to use it on websites that YOU either
own or are the designer of record for. You are strictly
prohibited from reselling it. |
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